Business Listening to Masters of Scale feat. Brian Chesky If you want your company to truly scale, you first have to do things that don't scale. Hand-craft the core experience. Serve your customers one-by-one. Then figure out how and what to scale.
Business Lefsetz still throwing cheap shots from the cheap seats Sadly many people like watching a train wreck, so to speak. Which is why Bob Lefsetz pulls a crowd, first in music and now in tech. He's wrong about Twitter, and Apple Music.
Business Non-founder CEO "moral authority" "Some believe that as a non-founder CEO, Costolo lacked some of the moral authority needed to make major changes to Twitter." If true, Twitter shouldn't be a public company.
Business What's the point of NPS (if you ain't going to use it) Ever do an online survey with the question, "How likely is that you would recommend [our widget] to your friends?" The thing is, I've never had a company whose surveys I've responded to contact me.
Business The Customer Success oxymoron When I first heard the term "customer success," I almost laughed out loud. Aren't successful customers the point? Turns out that in America, possibly not.
Business Terms always matter, so does you're ability to negotiate them Heidi Roizen’s post "How to Build a Unicorn From Scratch – and Walk Away with Nothing" tells the tale of an entrepreneur who walked away with nothing.
Business My fave business development quote You can work business development when we have a business to develop!
Business How the economic machine works by Ray Dalio Three years of college economics crammed into 30 minutes, for the cost of your time and attention.
Business So you want to be in sales? This tip for those starting out in sales from Jorge Soto says everything you need to know about the attitude of successful salespeople.
Business Of course the next Samsung will come from China Earlier this month the re/code team ran a series of interesting posts on China's tech industry. Walt Mossberg suggested the next Samsung will come from China.
Business TSLA overvalued, but not because it's a car company Is Tesla really worth it's current valuation? Depends if you see it as a car company, or an energy company, or something else entirely.
Creativity So the Apple / Beats deal was all about culture and creativity? Great panel at the Cannes Lions International Festival of Creativity featuring Kanye West, Ben Horowitz and Steve Stoute discussing creativity and culture.
Business Quick thoughts on the Apple and Beats deal [update] Only two reasons I can see for Apple wanting to aquire Beats: Jimmy Iovine & Dre. The subscription deals Iovine did with the labels.
Technology Why I hope Uber crushes the Aussie taxi business A recent trip to Australia is why I support Uber in breaking the monopolistic taxi industry. Here's my experience.
Business Is writing down lyrics ripping off an artist? The rights industries are better equipped to deal with fair use exploits, scholarly research and other similar defenses for monetizing copyright works. Is Rap Genius immune?
Business Are app devs now facing the musician's dilemma? For more than 15 years I made a living in the copyright industries. A great frustrated is listening to those who complain that a $10 ebook costs too much, or that a 99 cent song is too expensive, while simultaneously burning $100 on a boozy night out.
Technology Adobe drops ownership for access model subscription Adobe is killing off its Creative Suite as it moves to the cloud. The future is here and the naysayers are wrong.
Business Imagine if J.C.Penny was a record label The refrain remains the same. Tech blogger says that major record label execs are Luddites, incapable of adapting to the digital transformation.
Business Breaking into Silicon Valley The best way to break into Silicon Valley? Jason M. Lemkin says, "product flattery." Read on to see what he means.
Business The helpfulness of criticism I took a meeting with a VC the other day about my startup, "eBay for digital objects meets the social graph." There were a lot of negatives. Here's how I received the news.
Business Yahoo!'s VPN logs don't lie? Business Insider says that Marissa Mayer's work from home ban was supported by VPN data indicating that some external employees weren't logging in to Yahoo!s network. No login, no work?
Business How to manage a Kickstarter campaign A great Kickstarter campaign relies on great communication. Here's how two projects that went sideways got it right.
Business Apple (APPL) stock manipulation? Apple Insider claims fund manager Doug Kass yesterday tweeted a rumor of a forthcoming stock split announcement at Apple's shareholder meeting in order to "clear profits."
Business SF MusicTech I'll be at the SF MusicTech summit tomorrow, which will be my first and looks like being quite a lot of fun. If you're also attending and interested in social commerce and/or the convergence of entertainment/media/tech, let's connect.
Business The Tesla vs. Broder tiff How is it that a story about Tesla's Supercharger network has morphed into one about whether electric cars are ready for the mass market?
![Quick thoughts on the Apple and Beats deal [update]](/content/images/size/w600/2017/09/dreiovinebeats.jpg)
