Business Roger Martin on Strategy, WTP & HTW Roger Martin discusses strategy with Jann Schwarz at the B2B Institute.
Business How to talk to a non-technical board about IT investments As you progress in your career, you’ll need to present to the board. Here's how to do it to get the things you need.
Business Bourdain on Teams Anthony Bourdain explains why a kitchen is a true meritocracy, and why there's no room for "cultural baggage."
Business How Ransomware Will Impact the Ag Industry The Ag industry is now a ransomware target, along with America's critical infrastructure.
Business Here's why Chris Sacca will keep winning Which business is Chris Sacca really in? While many VCs are in the money management business, Sacca was off hiring a CAA agent.
Business A tiny year of business travel, 2019 in review Revisiting pre-COVID business travel as we look ahead to the global economy reopening. Will it ever be as much fun again?
Business Drive to Survive: The Return of Formula One In its third action-packed season, Netflix' series Formula 1: Drive to Survive is the most captivating insight inside the world of Formula One ever produced.
Business Competing with last best experiences How United blew their one shot at capturing a high value customer from Delta. One shot to deliver exceptional customer experiences.
Business What entrepreneurs can learn from a Formula 1 world champion With the United States Formula 1 Grand Prix upon us this weekend, entreprenuers wouldn't typically expect to get sage advice from a motor racing driver. In a recent interview with the BBC, multi-times World Champion Lewis Hamilton shared a few relevant thoughts.
Business Listening to Masters of Scale feat. Sheryl Sandberg Great scale leaders know how to pivot. Every day, there are new competitors, new threats, new opportunities. There’s no simple, straightforward set of marching orders.
Business Listening to Masters of Scale feat. Mark Zuckerberg If you’re Steve Jobs, you can wait for your product to be perfect. For everyone else, if you’re not embarrassed by your first product release, you’ve released it too late.
Business Listening to Masters of Scale feat. Brian Chesky If you want your company to truly scale, you first have to do things that don't scale. Hand-craft the core experience. Serve your customers one-by-one. Then figure out how and what to scale.
Business Lefsetz still throwing cheap shots from the cheap seats Sadly many people like watching a train wreck, so to speak. Which is why Bob Lefsetz pulls a crowd, first in music and now in tech. He's wrong about Twitter, and Apple Music.
Business Non-founder CEO "moral authority" "Some believe that as a non-founder CEO, Costolo lacked some of the moral authority needed to make major changes to Twitter." If true, Twitter shouldn't be a public company.
Business What's the point of NPS (if you ain't going to use it) Ever do an online survey with the question, "How likely is that you would recommend [our widget] to your friends?" The thing is, I've never had a company whose surveys I've responded to contact me.
Business The Customer Success oxymoron When I first heard the term "customer success," I almost laughed out loud. Aren't successful customers the point? Turns out that in America, possibly not.
Business Terms always matter, so does you're ability to negotiate them Heidi Roizen’s post "How to Build a Unicorn From Scratch – and Walk Away with Nothing" tells the tale of an entrepreneur who walked away with nothing.
Business My fave business development quote You can work business development when we have a business to develop!
Business How the economic machine works by Ray Dalio Three years of college economics crammed into 30 minutes, for the cost of your time and attention.
Business So you want to be in sales? This tip for those starting out in sales from Jorge Soto says everything you need to know about the attitude of successful salespeople.
Business Of course the next Samsung will come from China Earlier this month the re/code team ran a series of interesting posts on China's tech industry. Walt Mossberg suggested the next Samsung will come from China.
Business TSLA overvalued, but not because it's a car company Is Tesla really worth it's current valuation? Depends if you see it as a car company, or an energy company, or something else entirely.
Creativity So the Apple / Beats deal was all about culture and creativity? Great panel at the Cannes Lions International Festival of Creativity featuring Kanye West, Ben Horowitz and Steve Stoute discussing creativity and culture.
Business Quick thoughts on the Apple and Beats deal [update] Only two reasons I can see for Apple wanting to aquire Beats: Jimmy Iovine & Dre. The subscription deals Iovine did with the labels.
Technology Why I hope Uber crushes the Aussie taxi business A recent trip to Australia is why I support Uber in breaking the monopolistic taxi industry. Here's my experience.